Fantastic Administration

All DMS Administration is handled in-house, and we are our own Direct Debit Originator. We run a totally paperless office, based on a bespoke computer system that is under constant extension and improvement. We aim to respond to all client requests and instructions within one working day, and very seldom fail to achieve this standard.

We do not offer Clients a direct telephone service because when they contact us they will either be giving us information or instructions or requesting information or actions from us. All of these need to be in writing so that there is a solid audit trail. Clients can contact us by email to, or by visiting our Online Customer Help Centre at if your Client does not have access to email or the Internet they can call our Customer Helpline on 0800 302 9203 from 9.00 am to 8.00 pm on weekdays, and 9.00 am to 4.00 pm at weekends. Our team of PA’s will receive any information they care to provide, or any requests for action by us, and email these to us immediately. Outside of the hours they can leave voicemail that will again be emailed to us immediately.


To request FULL access to our online quote systems

Click Here to access our online systems


How is DMS different?

We put claims at the heart of our business.

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Why recommend our product?

Why recommend DMS Short Term Income Protection to your clients?.

Find out why…